Privacy Policy for PetzUp.in

At PetzUp.in, we are committed to safeguarding your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, and shipping address provided during account registration or checkout.

• Payment information such as credit/debit card details, which are processed securely through our payment gateways.

1.2 Non-Personal Information:

• Browsing data such as IP address, browser type, device information, and pages visited.

• Cookies and similar technologies to enhance user experience and analyze website usage.

1.3 Service-Specific Information:

• Pet-related details such as pet name, breed, age, and medical history for vet consultations, grooming, or other services.

2. How We Use Your Information

We use your information to:

2.1 Provide and manage our services:

• Fulfill orders for pet products, grooming, vet consultations, and other services.

• Deliver notifications regarding your orders, appointments, or updates.

2.2 Improve and personalize your experience:

• Enhance website functionality and user interface.

• Provide tailored recommendations and special offers.

2.3 Ensure security and compliance:

• Detect and prevent fraud, unauthorized access, or other illegal activities.

• Comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with third parties in the following scenarios:

3.1 Service Providers:

• Payment processors, delivery partners, and technical support teams require limited access to your information to perform their tasks.

3.2 Legal Obligations:

• To comply with legal requests or court orders.

3.3 Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Rights

You have the following rights regarding your personal information:

4.1 Access and Correction:

• You can review and update your information via your account settings.

4.2 Opt-Out:

• You may unsubscribe from marketing emails or opt out of non-essential cookies.

4.3 Deletion:

• Request deletion of your personal data by contacting us at care@petzup.in or calling +91-9901424017.

5. Data Security

We implement robust measures to protect your data:

5.1 Encryption:

• Sensitive information is encrypted during transmission and storage.

5.2 Access Controls:

• Only authorized personnel have access to your data.

5.3 Regular Audits:

• We regularly review our data practices and security protocols to ensure compliance and safety.

6. Cookies and Tracking Technologies

We use cookies to:

6.1 Enhance website functionality and improve user experience. 6.2 Track website usage and compile analytics reports. 6.3 Support marketing campaigns with targeted advertisements.

You can control cookie preferences via your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: care@petzup.in

• Phone: +91-9901424017

Effective Date: 28 Dec 2024

Thank you for trusting PetzUp.in with your personal information. Your privacy is important to us.